Sales Assistant

Job Responsibilities:
- Customer assistance: Salespersons in duty-free shops on cruise ships are responsible for providing excellent customer service to passengers. This includes greeting customers, answering their questions about products, and helping them find items they’re interested in purchasing.
- Product knowledge: Salespersons must have a thorough understanding of the products available in the duty-free shop, including cosmetics, fragrances, alcohol, tobacco, and luxury goods. They should be able to provide detailed information about product features, benefits, and pricing to help customers make informed purchasing decisions.
- Sales and upselling: Salespersons are responsible for driving sales and meeting revenue targets set by the cruise line. This may involve actively promoting specific products, recommending complementary items, and using persuasive selling techniques to encourage passengers to make purchases.
- Merchandising and display: Salespersons are responsible for ensuring that merchandise is attractively displayed and well-stocked in the duty-free shop. They may assist with setting up product displays, arranging merchandise on shelves and counters, and restocking inventory as needed to maintain a visually appealing shopping environment.
- Cash handling and transactions: Salespersons process sales transactions using cash registers or point-of-sale systems, accept payment from customers, and provide accurate change. They are responsible for handling cash, credit card transactions, and other forms of payment securely and efficiently, while adhering to company policies and procedures.
What we are looking for:
- Passion for helping others: We’re looking for someone who genuinely enjoys assisting customers and making their shopping experience memorable. If you love connecting with people from all walks of life and helping them find the perfect products, you’re exactly who we’re looking for!
- Friendly and approachable demeanor: Our ideal candidate is someone who can greet passengers with a warm smile and a friendly attitude. We want our sales assistants to create a welcoming atmosphere where guests feel comfortable asking questions and seeking advice.
- Willingness to learn and grow: We value candidates who are eager to learn about our duty-free products and continuously improve their sales skills. Whether you’re new to retail or have years of experience, we’re looking for individuals who are open to learning and adapting to the unique environment of a cruise ship.
- Adaptability to shipboard life: Living and working on a cruise ship can be an adventure, but it also requires flexibility and adaptability. We’re seeking candidates who are prepared to embrace the challenges and rewards of shipboard life, including adjusting to changing schedules, environments, and job responsibilities.
- Legal eligibility to work onboard: To join our team, candidates must have the legal right to work on a cruise ship and meet any visa or work permit requirements. Additionally, candidates must be able to pass any age, health, and background check requirements mandated by maritime authorities and our company policies. We want to ensure that every member of our team is fully qualified and authorized to work in this unique and exciting environment.
Job Perks: