Sales Assistant

  • Contractual
  • Cruise Ships
  • No. of Vacancies: 100

Job Responsibilities:

  1. Customer assistance: Salespersons in duty-free shops on cruise ships are responsible for providing excellent customer service to passengers. This includes greeting customers, answering their questions about products, and helping them find items they’re interested in purchasing.
  2. Product knowledge: Salespersons must have a thorough understanding of the products available in the duty-free shop, including cosmetics, fragrances, alcohol, tobacco, and luxury goods. They should be able to provide detailed information about product features, benefits, and pricing to help customers make informed purchasing decisions.
  3. Sales and upselling: Salespersons are responsible for driving sales and meeting revenue targets set by the cruise line. This may involve actively promoting specific products, recommending complementary items, and using persuasive selling techniques to encourage passengers to make purchases.
  4. Merchandising and display: Salespersons are responsible for ensuring that merchandise is attractively displayed and well-stocked in the duty-free shop. They may assist with setting up product displays, arranging merchandise on shelves and counters, and restocking inventory as needed to maintain a visually appealing shopping environment.
  5. Cash handling and transactions: Salespersons process sales transactions using cash registers or point-of-sale systems, accept payment from customers, and provide accurate change. They are responsible for handling cash, credit card transactions, and other forms of payment securely and efficiently, while adhering to company policies and procedures.

 

What we are looking for:

  1. Passion for helping others: We’re looking for someone who genuinely enjoys assisting customers and making their shopping experience memorable. If you love connecting with people from all walks of life and helping them find the perfect products, you’re exactly who we’re looking for!
  2. Friendly and approachable demeanor: Our ideal candidate is someone who can greet passengers with a warm smile and a friendly attitude. We want our sales assistants to create a welcoming atmosphere where guests feel comfortable asking questions and seeking advice.
  3. Willingness to learn and grow: We value candidates who are eager to learn about our duty-free products and continuously improve their sales skills. Whether you’re new to retail or have years of experience, we’re looking for individuals who are open to learning and adapting to the unique environment of a cruise ship.
  4. Adaptability to shipboard life: Living and working on a cruise ship can be an adventure, but it also requires flexibility and adaptability. We’re seeking candidates who are prepared to embrace the challenges and rewards of shipboard life, including adjusting to changing schedules, environments, and job responsibilities.
  5. Legal eligibility to work onboard: To join our team, candidates must have the legal right to work on a cruise ship and meet any visa or work permit requirements. Additionally, candidates must be able to pass any age, health, and background check requirements mandated by maritime authorities and our company policies. We want to ensure that every member of our team is fully qualified and authorized to work in this unique and exciting environment.

 

Job Perks:

  1. Travel opportunities: Working on a cruise ship allows you to visit various destinations around the world, experiencing different cultures and exploring new places during your time off.
  2. Competitive salary and tips: Employees in the duty-free department often receive a competitive salary, along with the potential to earn additional income through tips and commissions from sales.
  3. Accommodation and meals provided: Cruise ship employees typically receive free accommodation and meals onboard, reducing living expenses and allowing you to save money while working.
  4. Professional development: Working in the duty-free department provides opportunities for professional growth and development, as you gain valuable experience in retail sales, customer service, and merchandising.
  5. Multicultural work environment: Cruise ships attract staff and passengers from diverse cultural backgrounds, providing a unique opportunity to work and interact with people from around the world, fostering cultural understanding and appreciation.
  6. Training and career advancement: Many cruise lines offer training programs and opportunities for career advancement within the company, allowing you to develop new skills and progress in your career over time.
  7. Employee perks and discounts: Cruise ship employees often receive discounts on onboard amenities, such as spa treatments, excursions, and merchandise, making it more affordable to enjoy recreational activities during downtime.
  8. Networking opportunities: Working on a cruise ship exposes you to a wide network of colleagues, passengers, and industry professionals, providing opportunities to build valuable connections and expand your professional network.
  9. Lifestyle benefits: Living and working on a cruise ship can offer a unique lifestyle with access to onboard amenities such as fitness facilities, entertainment venues, and social events, enhancing your overall quality of life.
  10. Sense of adventure and excitement: Working on a cruise ship can be an exciting and adventurous experience, offering the opportunity to travel the world, meet new people, and create lasting memories while exploring different ports of call.